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Privacy Policy

Privacy Policy


These terms and conditions ("the Terms") apply to the web site: www.realcurry.co.uk or any other websites run by us. Our Sites are made available free of charge. Please read these Terms carefully and in detail. If you do not wish to be bound by these terms then you should not access the web site. Access of the Sites by you shall be deemed to be your acceptance of these full terms stated herein. You may not assign, sub-license or otherwise transfer any of your rights under these Terms.

Who Is Real Curries Limited?

Real Curries (The Brand) is a trademark of Real Curries Limited. These terms and conditions ("The Terms") apply to the web site: www.realcurry.co.uk or any other websites run by us.

We do not guarantee that our site will be secure or free from bugs or viruses! Indeed we are unable to guarantee such. Also, you must not establish a link to our Sites in any website that is not owned by us. We reserve the right to withdraw linking permission without notice.

Any links from our websites are to be accessed at your own risk and we makes no representations or warranties about the content, completeness, or accuracy of any links or the sites hyperlinked to our website. Please note that we do not implicitly endorse third-party sites hyperlinked to out site(s). We are also not be responsible for the content of any third party advertising or sponsorship that may appear on our websites nor for compliance of the same with any laws or regulations.

We assume no responsibility for the content of websites linked on our websites. Such links should not be interpreted as endorsement by Us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them. Any software is downloaded at your own risk.

If you are in any doubt as to the suitability of the software to be downloaded for your computer it is recommended that you obtain specialist advice before downloading it.

On our website we reserve the right to use cookies. These contain users data and are stored on your computer and are used to remember your identity, track your searches, checkout details and to allow what products in your shopping basket to be stored until you next visit to our website. Some internet browers may block cookies.

Alternatively, you may change your browser settings to block the use of cookies for this website, or for all the websites you visit. However, this will likely result in a degraded browsing experience. To provide a better experience to our users, and to help us identify the parts of our website that perform best, please accept the use of these cookies.

What are your trademarks?
Our website contains many of the valuable trademarks owned by us, such as: Real Curries ®RealSpices®, Real Herbs® which are trademarks of the Real Curries Limited.

We are a privately owned company engaged in foods business. All our trademarks and related proprietary property are protected from copying and simulation under national and international laws and are not to be reproduced or copied without our express written permission or that of our subsidiaries and affiliates.Our trademarks may not be copied, distributed, or reproduced or transmitted in any form or by any mean, electronic, mechanical, photocopying, recording or otherwise, without our prior written permission.

How often do you review your prices?, we are regularly reviewing the prices on the website. All prices are subject to change without prior notice. However, you the customer will only pay the price of goods ordered at the time of purchase. We do not accept liability for any ommisions, inaccuracies, commissions or errors in our product descriptions, including pictures, information and or stated prices. Please take appropriate steps to verify all information on the Sites before acting upon it. Actual product received when ordered may vary slightly from the pictures displayed on our website but the quality and quantity remains accurate and the same.

For orders placed which contains products currently unavailable or not in stock, a full refund of the product will be processed and credited back to the customer. Such refund and amount refunded will be by the same and refunded by the method with which you made the original payment. Please allow up to 7 working days for the transaction to be completed if applicable. We are not responsible for any discrepancies regarding the processing of a refund.

What is your cancellation policy?
Customers may cancel their order(s) within 30 minutes of placing for weekend orders or in the least customers must cancel within 2 hours of placing the order to be entitled to a full refund. We are unable to cancel an order after this period.

How can I amend my order?
When ordering you cannot make amendments/changes to your order after we have sent the dispatch confirmation. If the customer wish to make amendments, you will need to email us immediately to; admin@realchicurries.co.uk.

Are your products always available?
Real Curries® is a private & independent bsuiness; therefore, all our products are subject to availability only. Order requests are accepted at our sole discretion whilst we also maintain the right to decline orders without explanation.
We stop accepting orders once our available daily or seasonal stock limit has been reached. Our products are well sought after, so advance booking is seriously advised in many cases.

What kind of goods do you supply
We supply both perishable and non-perishable goods, so it is important that you follow the given instructions and labels on the goods as to their storage and shelf-life.

What are your delivery terms?
Information about our delivery days and charges can be found on our website. We reserve the right to amend and change these at any time prior to your order being received or dispatched to you the client. Order are typically processed once received and shipped within 2-3 days.

What are your liability terms?
Real Curries® shall not be liable for any delays or failure of delivery of the goods that is caused by circumstances that is beyond our control or your failure to provide us with satisfactory delivery instructions, correct & accessible delivery address or any cogent/relevant instructions that are pertinent to the supply of goods to you. Immediately upon completion of delivery, the risk of the goods shall pass on to the customer.

There is a requirement to sign for the goods on delivery. If there is no one at the delivery address when the delivery is attempted the delivery courier return the order back to base. A second attempt will NOT be made to deliver the food as they are perishable goods. Due to Covid-19, we may leave your order at your doorsteps & notify you accordingly. We accept no liability for orders stolen from your doorsteps. If you give us specific delivery instructions in your Order (or prior to us sending you the Dispatch Confirmation) to leave the Goods at a neighbouring address or other place you nominate without obtaining a signature, we will do so.
Goods are delivered entirely at your own risk and we will not accept responsibility for any loss or damage suffered.

If you have not given us specific delivery instructions in your Order (or prior to us sending you the Dispatch Confirmation) and your goods shall be disposed of. It is your responsibility to arrange for a safe collection of your goods. The Goods will be entirely at your own risk and we will not accept responsibility for any loss, spoils or damages suffered. What are your goods delivery terms?
Delivery of the Goods shall be deemed to have taken place when the Goods have been brought/delivered to the stated address given by the customer.

Are my statutory rights protected?
We hope that you enjoy our foods/products. But if for any reason you are unhappy, please let us know why as soon as possible, by sending us the order tracking number and the reason why you are disappointed with the product. Your statutory rights an unaffected.
We will do our very best to respond as quickly as possible and try to resolve the matter.

What are your payment terms?
All orders must be paid for in advance including delivery/shipping cost as applicable and without exception.

What are your agreement terms?
The use of the Real Curries® website is subject to the terms of use as defined and governed by this copyright policy, which constitutes a legal binding agreement between you and us. By using this website you hereby acknowledge that you have read, understood and are in agreement to be bound by the terms of use as defined and governed by herein.

Please note!

Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, or any false misrepresentation, or any other liability that cannot be excluded or limited by English law. We may revise these terms at any time by amending this page. Please check this page from time to time to take notice of any changes we made, as they are binding upon you.

Email to: admin@realcurries.co.uk
Orders Fax:0131 608 1036

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