+ 44 131 608 1036
spices@realchickenspices.co.uk
3-5 Business days delivery & Free Returns

Privacy Policy



Returns Policy

RETURN TERMS

In the very unlikely event that a customer need to return a product tous due to it being reported as damaged, broken, punctured or non-satisfactory, We would only accept returns for packages if sent back to us in its original package in an un-opened form & not tampered with.

ANALYTICS
All defective goods must be notified to us via email. We required that the customer take a picture of the reported deffective or damaged goods and sent it to our customer service office via email within 14 hours of receiving the package.

LIMITATION:
Goods not reported as damaged or deffective within 48 hours will not be accepted, exchanged or refunded.

REFUND POLICY
Only goods of exact or equivalent descripton & value will be sent in exhange to the customer. We will not exchange goods for another item or product.

POSTAGE OR SHIPPING COST
Customer will pay the return cost of shipping or postage back to us.

AGREE REFUNDS
The amount refunded will be by the same method as we received the original payment. Please allow 5 working days for the transaction to be completed. Real Chicken Spices are not responsible for any discrepancies regarding the processing of a refund.

DISCLAIMER
Real Chicken Spices is an independent business; therefore, all our products are subject to availability. Any order(s) requests are accepted at our sole discretion whilst we also maintain the right to decline orders without explanation.

DATA SHARING

We do not share our data with other parties. We reserve the right to amend and change our data sharing policy at any time.

OUR EMAIL/FAX CONTACT
Email to: spices@realchickenspices.co.uk
Orders Fax: :0131 608 1036

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These are some of our Home cooks, Chefs and catering specialists who rely on us to get their salts, seasoning, herbs & spices to them on time.

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